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Exchange Policy

Purchasing products or services from many Internet sites can be a risky proposition. However, all of our products and services are backed by our 30-day Guarantee. Was there a mistake on your order? Did you receive the wrong item?

You don't have to jump through hoops or untangle a complicated collection of legalistic phrases to take advantage of our return policy. You don't have to pay some exorbitant restocking fee.

All you have to do is call our friendly customer service staff at 1-800-847-4478 to arrange the return of defective items within 30 days.

Return the items to:

QB Stores Assurance Department
1400 Marstellar Street
Wilmington, NC 28401

and we'll exchange your items.

You can be comfortable doing business with us. If you have any questions please feel free to call our customer service line at 1-800-847-4478.
 

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